What happens when something goes wrong on your vacation and you have to abandon it. Here’s a sad story from rental guests who had to do just that.
A family booked a rental cottage last summer, arrived safely and just loved the cottage. However, on the second day of their two week stay, the guest got a call to say her father was seriously ill and not expected to live. The family packed up and returned home, and sadly, her dad died a few days later.
After the funeral, the guest called the cottage owner and asked what sort of refund she could expect as they had only used 2 days of their 14 day booking. The owner explained that she relied on the cottage rental income to pay the costs of her cottage and it was always fully booked through the season. She had not been able to find a replacement rental party at the last minute and as the rental agreement stated no money would be returned unless it could be re-rented.
The family had not taken out travel insurance, which would probably have covered trip curtailment due to the illness and/or death of a close relative. The rental cost the family over $4000 and they were not able to recover a penny of that money.
Many people believe that trip insurance is only necessary if there is a flight involved; where delay, lost baggage, and the risk of the airline going bust, is covered; and medical cover is required in a foreign country. Most don’t even consider that it’s just as important to buy insurance that will cover a trip taken by road to a self catering property in the same province or the same country.
Think again!
Most cottage bookings are made several months in advance and many things could happen after you have booked to change your circumstances. Illnesses of any member of the traveling party, redundancy or a call to jury service are just a few of the situations that would be covered by a travel insurance policy. A few insurance companies also offer a ‘change of mind’ clause, allowing you to cancel for any reason after a booking has been made and paid in full. This normally pays out an amount sufficient to cover any cancellation fee the rental agency or owner may apply.
When you book your vacation rental property, check the property owners or agencies cancellation policies carefully. If it is not clear, ask the question. In general, most private owners and rental agencies will attempt to rebook a property if it is cancelled, and refund your money for the period they have rebooked, less a cancellation fee.
The premium paid for trip insurance becomes less significant, the more you are paying, however it is worthwhile at any price, for your peace of mind.
