We know it’s not easy to get a vacation rental up and running.
There’s a lot to think about, and even more to prepare. From deciding whether to provide linens and a cleaning service, to knowing what items you need to have in the kitchen, and how to create a Welcome Book.
We have the resources to help you with all of that, and more. When you register with us you’ll receive a link to our Knowledge Base.
We use a Customer Relationship Mangement (CRM) system called Freshdesk to maintain our Knowledge Base. This includes all the information on how we manage your reservations and your guests; how we screen them and ensure they are the best match for your cottage. There’s information on what to provide, how to furnish for maximum guest comfort and suitability and plenty of tips on how to create even more success with your cottage rental.
We love checklists because they mean nothing is left to chance. There are checklists for your caretaker, for annual and regular maintenance, for hot tub management, and for changeovers, among others.
We are often asked what to supply so we’ve included some standard inventories such as what kitchen equipment you need, supplies to leave your guests, and how to create a general photographic inventory so your housekeeper/cleaner can do a quick check on changeover to make sure nothing is missing. (Don’t worry, it is rare for anything to be taken away knowingly by your guests, but occasionally things will get packed mistakenly).
It is important that you leave your guests a really good Welcome Book. This describes your cottage systems and quirks, and things that go bump in the night (most guests will have never heard a water pump kick in!). Our Welcome Book template shows you how to create a great guest guide so they never need to call in with a question or concern.
Vacation Rental Formula Membership
When you register with us, you will get a free three-month membership to The Vacation Rental Formula. This is a complete training site for owners that includes short workshope style courses, monthly webinars, access to a private Facebook group where you can network and learn with other owners.
If you are still wondering why you should join the CLRM family take a look at these 7 Reasons to Rent with Us